Overview
Orders created in your eCommerce platform (e.g., WooCommerce) are automatically synced to Zoho.

How the sync works

1. A customer places an order in WooCommerce
2. The integration sends the order data to Zoho
3. Zoho creates:
   • Customer (if not exists)
   • Sales Order
   • Related records

What data is synced

• Customer information
• Products and quantities
• Prices and totals
• Shipping details

Common limitations

• Invalid data formats can block sync
• Missing required fields will cause errors
• Changes in Zoho do not always sync back to WooCommerce

Best practices

• Avoid editing synced records manually unless necessary
• Ensure product SKUs match in both systems
• Regularly review sync logs for errors